PROCESS HIGHLIGHTS
Design challenge and responsibilities overview
Challenge
Students with learning disabilities struggle with concentration, understanding material, and meeting academic demands in a digital environment that isn’t tailored to their needs.
Opportunity
To improve the remote learning experience for students with learning disabilities by offering personalized support to enhance focus and engagement.
BACKGROUND
Our Vision
To develop a flexible and adaptive learning system that empowers students to achieve their goals and dreams. By offering personalized tools and support, the system will address the unique needs of each learner, fostering a more inclusive and effective educational experience. This approach aims to break down barriers created by traditional, rigid educational frameworks, allowing students to thrive at their own pace and according to their own learning style, ensuring that all individuals, regardless of challenges, have the opportunity to succeed.
The Process
1
Research
Identifying Problems
Desk Research
Competitor Analysis
User Surveys
2
Synthesis
Persona
User Journey
3
Ideation
Developing a Solution
Low Fidelity
High Fidelity
4
Final Designs
Design System
UI for Launch
RESEARCH
Initial Problem Discovery
During the COVID-19 pandemic, remote learning became the standard, but the major challenge of personalization and individualized attention for each student remained. The system is designed to enhance the remote learning experience through personalization and AI technologies. It learns students' behaviors and needs, providing tailored support, progress analysis, tips, and recommendations to improve learning, thus allowing each student to receive responses to their unique needs.
Interviews I conducted reinforced the importance of a flexible and personalized system, particularly for students with learning disabilities or difficulties resulting from outdated teaching methods. This fueled the desire to provide the necessary tools and assistance for each student through the system. I realized that by providing the right tools, we can turn every student who wants success into a success story. The positive feedback I received confirmed that I am on the right track. I set out to design a system that will transform the perception of learning and encourage individuals to pursue their goals and dreams, without the fear of a rigid, inflexible system.
RESEARCH
Desk Research
I focused on studies from the COVID-19 pandemic, which highlighted challenges in remote learning. Students with learning disabilities faced unique difficulties, including lower performance and learning struggles.
User’s Without Learning Disabilities
Ineffective time management
Lack of communication with professors
Delayed feedback
Unclear instructions
User’s With Learning Disabilities
Low academic performance
Increased feelings of loneliness
Difficulty keeping up with study material
Lack of consideration from professors
50%
of students with learning disabilities report difficulties in remote learning
70%
of students with attention disorders say they struggle to keep up with study material
65%
of students with learning disabilities experience increased feelings of loneliness when learning remotely
RESEARCH
Competitor Analysis
Although our app is something that hasn’t been done before, we wanted to take a closer look at the companies that have attempted to enhance their in-person shopping experience, whether through integrating coffee shops or juice bars within their retail space or by hosting engaging events, and examine their levels of success or failure.
RESEARCH
User Surveys
Although our app is something that hasn’t been done before, we wanted to take a closer look at the companies that have attempted to enhance their in-person shopping experience, whether through integrating coffee shops or juice bars within their retail space or by hosting engaging events, and examine their levels of success or failure.
User Pain Points
And after these surveys, we can conclude that:
93%
of participants identified lack of social interaction as a major issue in remote learning.
73%
mentioned difficulty engaging in lessons as a significant challenge in remote learning.
67%
highlighted the need for software that uses minimal bandwidth to ensure equal access for all students.
SYNTHESIS
User Persona
I wanted to create a user persona to embody the ideal Visavis user based on the full research process I conducted, incorporating insights from the problem discovery, user surveys, competitor analysis, and major pain points. By synthesizing the gathered data, my aim is to represent the user's preferences, pain points, and behaviors, allowing for a more focused and effective redesign for our ideal user.
Noa Shem-Tov, 20
Noa, a communication student at Tel Aviv University, struggles with dyslexia and dyscalculia, making reading and assignments challenging. She excels in verbal expression, but extra time from professors doesn't always help.
Emotional state during the process
Anxiety
Motivation
Engagement
SYNTHESIS
User Journey
I created a user journey to map out how Jackson, our ideal Visavis user, would navigate his current situation, aiming to understand the highs and lows of his emotions while trying to meet with new people in person. This comprehensive visualization provides valuable insights into Jackson’s experience, enabling a targeted redesign to optimize user engagement for brands and satisfaction for users.
Noa Shem-Tov
Starting
Decides to find some time to meet new people
Trying
Goes to local coffee shops, bookstores, and sneaker stores to find common interests
Conflicting
Eventually “doesn’t feel right” anymore and wants to start ignoring this issue
Quitting
With this poor experience, he ultimately gives up this idea entirely
IDEATION
User Journey
Here are some of my initial thought processes regarding our research and the goals for our app. The low-fidelity designs provided us with the first glimpse of how our app could potentially work, with all the key functionalities implemented.
IDEATION
Low-Fidelity
Here are some of my initial thought processes regarding our research and the goals for our app. The low-fidelity designs provided us with the first glimpse of how our app could potentially work, with all the key functionalities implemented.
IDEATION
Final Design
Following the User Flows, I delved into researching mobile apps and websites renowned for their exceptional user experience and user interface design. This research served as a valuable resource for my ideation process, as it enabled me to generate ideas based on designs that have successfully delighted users. Additionally, it helped me identify essential elements that should be included in the app, as well as discern what features may be unnecessary.
